Privacy information for this public website.

Draft public-website notice — review before production use

1. Who this notice relates to

This public website is operated for Biosphere Telemedicine, trading as Biosphere Telemed. The main facility is in Nairobi, Kenya. General privacy enquiries may be sent to [email protected].

2. Information you choose to provide

If you contact us by email or WhatsApp, we may receive your name, contact details and the content of your message. Please provide only information needed for a general enquiry.

3. Do not send health information

Do not send diagnoses, prescriptions, identity documents, test results or medical records through public email, WhatsApp or this website. Future clinical information will use a separate secure pathway.

4. Technical information

Our hosting and security providers may process limited technical information needed to deliver and protect the website, such as IP addresses, timestamps, browser information and security logs.

5. How information may be used

General enquiry information may be used to respond to you, manage registration interest, discuss partnerships, protect the website and meet applicable legal obligations.

6. International activity

Biosphere Telemed has a regional focus across Africa and the Middle East. Appropriate privacy notices, contracts and transfer safeguards must be established before clinical data is processed across borders.

7. Retention and security

General enquiries should be retained only as long as reasonably needed for the purpose, legal obligations and security. Access should be limited to authorised personnel.

8. Your questions

Contact [email protected] with general privacy questions. Do not include sensitive medical details.